Mix and Match
Refund policy
Return Policy
At Street2Society, we want to ensure you're completely satisfied with your purchase. If for any reason you're not delighted, we offer a flexible return policy.
Return Window
You may return or exchange your item(s) within 14 days of delivery.
Eligibility
To be eligible for a return or exchange:
- Items must be in their original condition, with all tags attached.
- Items must be brand new, unwashed, and unused.
- Items must be in their original packaging (if applicable).
Procedure
1. Contact us via email at [support@Street2Society.com] within 14 days of delivery.
2. Provide your order number, reason for return, and whether you'd like a refund or exchange.
3. We'll respond with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.
Refunds
Refunds will be processed within 5-7 business days of receiving the returned item(s). Refunds will be issued in the original form of payment.
Exchanges
Exchanges will be processed within 5-7 business days of receiving the returned item(s). Please note that exchanges are subject to availability.
Shipping
Return shipping costs are the responsibility of the customer. However, if the item is defective or was sent in error, we'll provide a prepaid return shipping label.
Exceptions
This return policy does not apply to:
- Final sale or discounted items
- Items damaged or altered by the customer
By shopping at Street2Society, you acknowledge that you've read, understood, and agreed to our return policy.
Contact Us
If you have any questions or concerns, please don't hesitate to reach out to us at [support@Street2Society.com].
